At The Garden Café, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This policy outlines how we collect, use, and protect your data when you visit our website or interact with us.
- Information We Collect
We may collect and process the following information:
Personal details such as your name, email address, and phone number when you make a booking, subscribe to our mailing list, or contact us via our website.
Booking details including the date, time, and size of your party.
Payment information, where applicable, for deposits or prepaid bookings.
Technical information such as your IP address, browser type, and how you use our website (collected through cookies and analytics tools).
- How We Use Your Information
We use your information to:
Process and confirm your booking.
Respond to your enquiries and provide customer support.
Send relevant updates, news, and offers (only if you have opted in to receive marketing).
Improve our website and the overall guest experience.
Comply with legal or regulatory requirements.
- Marketing Communications
If you choose to subscribe to our mailing list, we may send occasional updates about our menus, events, and special experiences.
You can unsubscribe at any time by clicking the “unsubscribe” link in any of our emails or by contacting us directly.
- Sharing Your Information
We respect your privacy. Your information will never be sold or shared with third parties for marketing purposes.
We may share your data with trusted service providers who help us operate our website, booking system, or email communications — but only as necessary to provide these services securely.
- Data Security
We take appropriate measures to protect your personal data from loss, misuse, or unauthorised access. All personal data is stored securely and handled in accordance with UK GDPR and the Data Protection Act 2018.
- Retention of Data
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.
- Your Rights
Under UK data protection law, you have the right to:
Access the personal information we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications.
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
To exercise any of these rights, please contact us using the details below.
- Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your data rights, please contact us:
The Garden Café at Breedon Priory
Email: enquiries@breedonprioryspa.co.uk
Phone: 01332 985080
